Privacy PolicyGata Technology Limited adopts this Privacy Policy in regards to the use of our services,. If you have questions about a specific Gata product or service, please refer to the privacy policy for the applicable product or service.This privacy policy (“Privacy Policy”) explains the when, how and why when it comes to processing of your personal information when you use our website, applications, and services (collectively, “Services”) for information introductions, and sets out your choices and rights in relation to that information. Please read this carefully – it is very important for you to understand how we collect and use your information, and how you can manage it.If you do not agree to the processing of your personal information in the way this Privacy Policy describes, please do not provide your information when requested and stop using the Services. By continuing to use the Services，you are acknowledging our rules regarding your personal information as described in this Privacy Policy.
1. The Types of Personal Information We UseThis section describes the different types of personal information we collect from you and how we collect it. The following is a high-level summary of the types of personal information we use:personal information1. Information about the products and services you have with us including technical information about your devices such as your hardware model, operating system version, the serial number of your devices, the settings on your devices, our network performance and how you use our networks.2. Information about how you use our products and services such as:Your network usage (e.g. the time and duration of your communications as well as information about the operation of the equipment, services, and applications you use on our networks)Your location or the location of your devices when you are using our products and servicesInformation on the performance of your device on our network and similar data, or user activity on portals that we provide to youCookieWe use Cookies (“Cookies”) to enhance your experience using the Services. Cookies and similar tracking technologies may be employed for enhancing user experience and analytics. Users can manage cookie preferences through browser settings.
2. ChildrenChildren must not use the Services for any purpose, except where their parents or guardian has provided consent.By children, we mean users under the age of 12 years old.We do not knowingly collect personal information from children for any purpose. If you believe that we have personal information of a child without parental/guardian consent, or if you are the parents or guardian of the user and wish to withdraw consent, please contact us at hi@gata.xyz and we will delete such information.
3. How we collect and use your personal informationThere are three ways that we collect your personal information:（1）You give it to us when you or your representative submits an order form or interacts with us or one of our trusted partners. This might happen when you are setting up an account with us, using our Services, filling out a form, or contacting us with a problem or query.（2）We collect it when you use our Services.（3）We obtain it from other sources such as regulators, business and marketing lead generation providers, industry associations, event providers and publicly available information sources. This could include public posts on social networking sites that you may use to interact with us. We may also collect information about you from our business and commercial partners and our service providers (like identity, sanctions and fraud checking services).We understand that you might not want to provide us particular personal information. If so, that may mean we are not able to provide you with the products or services you need.We may use your chat content to train its model in the future, but we won’t actively seek out personal information to train our models. We use training information only to help our models learn about language and how to understand and respond to it. We do not and will not use any personal information in training information to build profiles about people, to contact them, to advertise to them, to try to sell them anything, or to sell the information itself.
4. How We Store and Share Your Personal InformationChildren must not use the Services for any purpose, except where their parents or guardian has provided consent.By children, we mean users under the age of 12 years old.We do not knowingly collect personal information from children for any purpose. If you believe that we have personal information of a child without parental/guardian consent, or if you are the parents or guardian of the user and wish to withdraw consent, please contact us at hi@gata.xyz and we will delete such information.
5. Links to other websitesThe Service may contain links to other websites not operated or controlled by Gata, including social media services (“Third Party Sites”). The information that you share with Third Party Sites will be governed by the specific privacy policies and terms of service of the Third Party Sites and not by this Privacy Policy. By providing these links we do not imply that we endorse or have reviewed these sites. Please contact the Third Party Sites directly for information on their privacy practices and policies.
6. The Security of Your Personal InformationWe are committed to maintaining the privacy and integrity of your personal information no matter where it is stored. We have information security and access policies that limit access to our systems and technology, and we protect data through the use of technological protection measures such as encryption.Unfortunately, although we have implemented and maintained reasonable measures to protect your personal information, the transmission of information via the internet is not completely secure. Therefore, you should take special care in deciding what information you send to us via the Service or email. In the event of a security incident such as a personal data breach, we will initiate an emergency plan to prevent the magnification of the security incident, and will notify you via push notifications, announcements, etc.
7. Data RetentionWe do not keep your data for longer than is necessary unless we are required to do so under law. We will retain your information as follows:• We’ll retain your personal information for only as long as we need in order to provide our Service to you, or for other legitimate business purposes such as resolving disputes, safety and security reasons, or complying with our legal obligations. How long we retain Personal Information will depend on a number of factors, such as the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, our purpose for processing the information, and any legal requirements.
8. Your RightsYou have legal rights in relation to the personal information we hold about you (to the extent permitted under applicable laws and regulations). For example, you may have the right to:·Access your Personal Information and information relating to how it is processed.·Delete your Personal Information from our records.·Rectify or update your Personal Information.·Transfer your Personal Information to a third party (right to data portability).·Restrict how we process your Personal Information.·Withdraw your consent—where we rely on consent as the legal basis for processing at any time.·Object to how we process your Personal Information.·Lodge a complaint with your local data protection authority.To exercise any of your rights, please contact us at hi@gata.xyz.Please note that the Services does not engage in any personalised advertising. Any emails sent are in response to enquiries submitted by you and are service messages only.
9. Contact & ComplaintsQuestions, comments and requests regarding this Privacy Policy are welcome. We have set up a personal data protection team and assigned a designated personal data protection officer. If you have any questions, complaints, or suggestions about this Privacy Policy or data protection-related matters, please contact us at hi@gata.xyz for purposes of compliance with the applicable privacy law.In the event that you wish to make a complaint about how we process your personal information, please contact us in the first instance at hi@gata.xyz and we will endeavour to deal with your request as soon as possible.
10. ChangesIf we make any changes to this Privacy Policy we will post the updated Privacy Policy here. Please check this page frequently to see if there are any updates or changes to this Privacy Policy.
